Frequently Asked Questions
Everything you need to know about your Seafolly experience.
How do I find the right size for my swimwear?
We recommend using our comprehensive Size Guide, which includes detailed measurements for bust, waist, and hips. If you are between sizes, we generally suggest sizing up for the most comfortable fit.
What is your return policy for online orders?
We offer returns within 30 days of purchase, provided the items are in original condition with all tags and hygiene seals intact. Please note that for health reasons, swimwear returned without the hygiene seal cannot be accepted.
How should I care for my Seafolly swimwear?
To ensure the longevity of your suit, we recommend rinsing in cold water immediately after use to remove chlorine or salt. Hand wash with mild detergent and dry in the shade; avoid tumble drying or ironing.
Do you offer international shipping?
Yes, Seafolly ships to various international destinations. Shipping costs and delivery timeframes vary by location and will be calculated at checkout.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible. Once an order has been dispatched, we are unable to make changes. Please contact our customer service team immediately if you need to update your details.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and Klarna.